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  Home--Q&A
 
Mewee: About stock   ( 9/23/2020 10:47:49 AM )
Hello, will this one ever be available again you think?I''ve never seen any other sheep centaur bjds anywhere ;-; http://www.stacyspinkocean.com/product_v.asp?id=2239
Admin Replay
Hi,we have no this doll in stock.How many dolls you want to purchase?More than 10 dolls, they will be made again.Or you can order now if you are not afraid waiting.We need to sell at least 10 dolls.
Laura Lee: Order: 202007090845266473   ( 9/7/2020 11:48:42 AM )
Hello, I ordered this bust in july. It says it may ship in September. Can I ask about the status of this order? Thank you.
Admin Replay
We asked the delivery time to the artist just now.The bust is being finished from now.But she is not sure if she can finish our order in time.She said maybe in Septmeber or in October.Anyway,when we recieve them,we will let you know ASAP.
Olga Vasyukova: outfit GOOD DAY! I would VERY MUCH like to BUY an OUTFIT Outfit for $85 from the Loretta-MYou Doll 1/4 doll .   ( 7/13/2020 1:04:53 AM )
Good day, dear friends!I don''t register, I don''t get a link. Help! And more : I would VERY MUCH like to BUY an OUTFIT Outfit for $85 from the Loretta-MYou Doll 1/4 doll/ .Can I buy such an outfit? Payment is fast via Papal. Thank you very much!Ragsrds, Olga
Admin Replay
Hi,can you try again please? And we are so sorry.The outfit is not available.
teno: About Reiki Head   ( 7/3/2020 9:40:03 AM )
Reiki Head (open Eyes)-About VingsCan you make the first photo of makeup?
Admin Replay
Hi,the head is available.But the make-up is not available.
violet: order   ( 6/25/2020 8:24:19 PM )
Hello,For order #202006120852477140 I was wondering when my item will ship? Was the wig in stock because there have been issues in the past. Thank you!
Admin Replay
We will ship it in this week.
tenko130: About Misheng head   ( 4/16/2020 6:08:21 AM )
HelloHello.Can you place an order?Misheng edition white head-Sio2 Doll
Admin Replay
Yes,you can order this head.
mamim: about soldout   ( 2/29/2020 2:54:55 AM )
Is this doll sold out permanently?I really want to buy this doll.
Admin Replay
Sorry,the doll is not available.
Laurie Andrews: Order question   ( 1/28/2020 8:26:09 AM )
Hi I was just wondering when my Order: #201909200837522978would ship? Thank you!Laurie Andrews
Admin Replay
Hi,we are so sorry.The studio has too many orders to finish them on time.We are also waiting for the wigs.We guess that we can receive them in Feb.
Hope: Order shipment   ( 1/7/2020 6:30:43 PM )
Hi, I placed my Order 201908282059137289 on 08/28/2019. It said 3-4 months for shipment and it is past that timeframe now, will it ship soon? Thank you!
Admin Replay
Hi,the wigs are not ready.Because the studio has too orders to finish them on time.We are waiting for them also.But I think that we can get them soon.Maybe after Chinese New Year.
kitkat: Password Recovery   ( 1/6/2020 5:05:00 PM )
Hello, I am trying to reset my password but your system will not allow me, and sending a direct email to you did not work either. Can you please help? Thank you!
Admin Replay
Sorry,we didn't receive your email.But we sent an email to you just now.^^
KYE: question   ( 11/9/2019 2:04:23 AM )
Is this product limited or permanent? (Arc shop''s fox doll)
Admin Replay
Hi,fox doll is not limited.
Rynn: SIO2 Ragdoll   ( 8/28/2019 12:40:22 PM )
Hello, The message on the listing says it is sold out but also that there is 1 left? Is she still available to buy or not? If she is, which fullest is she, the yellow dress one or white dress? What does she come with? Can I choose a human body?Thank you! Rynn
Admin Replay
Hi,the last doll has been sold out.There are some similar doll on sale.Please have a look if you interested.^^
N: Faceup Questions   ( 8/6/2019 7:59:06 PM )
Hello!~Is it possible to request faceup changes like making eyebrow thicker or changing eyeshadow color of faceup?Thank you! :)
Admin Replay
I wonder which faceup you refer to.It is possible to change faceup.Please contact us.*^_^*
vperruzza: Refund   ( 6/13/2019 3:15:35 AM )
Hello. I received an email stating the reason my order has not shipped is because the wig I ordered is not in stock. I was asked if I wanted a different one or a refund, I chose refund. I have NOT received a refund for order 201906060816146593. Please refund my money!! Thank you.
Admin Replay
We refunded you the payment.Please check it.^^
kibokyana: wig   ( 5/7/2019 8:50:45 AM )
Hello! Do you know what dollmaker this wig is from? HLW-31-Heat Resistant Fiber
Admin Replay
We will confirm it later and let you know.*^_^*
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